{
  "transcript_id": "tx_003",
  "metadata": {
    "conversation_type": "customer_discovery_followup",
    "recorded_on": "2026-12-10",
    "duration_minutes": 8,
    "speaker_ids": ["spk_0", "spk_1"],
    "note": "Follow-up with the SAME person as tx_001, three months later. Written to exercise the longitudinal layer: metrics that changed, a hypothesis that got resolved, a secondhand figure replaced by a firsthand one, a proposed date that slipped, an entity (Priya) whose status changed."
  },
  "turns": [
    { "turn": 1,  "speaker": "spk_0", "sentences": { "0": "It's been about three months.", "1": "What's changed with the weekly report?" } },
    { "turn": 2,  "speaker": "spk_1", "sentences": { "0": "Quite a bit.", "1": "We ran the pilot.", "2": "The column mapping part is handled now, so Friday is down to about four hours across the team." } },
    { "turn": 3,  "speaker": "spk_0", "sentences": { "0": "Four hours from six?" } },
    { "turn": 4,  "speaker": "spk_1", "sentences": { "0": "Roughly, yes.", "1": "Month-end is still heavier, maybe seven." } },
    { "turn": 5,  "speaker": "spk_0", "sentences": { "0": "What about the gaps you mentioned last time?" } },
    { "turn": 6,  "speaker": "spk_1", "sentences": { "0": "Still happening, but for a different reason.", "1": "The fleet tracker export sometimes doesn't land until Friday afternoon, and if it misses the 3 p.m. cutoff we ship without it." } },
    { "turn": 7,  "speaker": "spk_0", "sentences": { "0": "How did the security review go?" } },
    { "turn": 8,  "speaker": "spk_1", "sentences": { "0": "Slower than I expected.", "1": "Nine weeks.", "2": "It only started after I chased them twice." } },
    { "turn": 9,  "speaker": "spk_0", "sentences": { "0": "And did you ever find out why the columns were changing?" } },
    { "turn": 10, "speaker": "spk_1", "sentences": { "0": "We did, actually.", "1": "One of the warehouse managers edits the export template when they add a metric.", "2": "So my guess was right, more or less." } },
    { "turn": 11, "speaker": "spk_0", "sentences": { "0": "Where are things with purchasing?" } },
    { "turn": 12, "speaker": "spk_1", "sentences": { "0": "The quote came in at eight thousand, so it's above what I can sign.", "1": "My director is supportive and found some money in a different line, but the sign-off hasn't happened yet.", "2": "I'd expect it in January, but I said that about the security review too." } },
    { "turn": 13, "speaker": "spk_0", "sentences": { "0": "Anything else?" } },
    { "turn": 14, "speaker": "spk_1", "sentences": { "0": "Priya left in October, so the finance spreadsheet is on me now.", "1": "And the directors asked again about a daily version.", "2": "We still said no." } },
    { "turn": 15, "speaker": "spk_0", "sentences": { "0": "Thanks." } },
    { "turn": 16, "speaker": "spk_1", "sentences": { "0": "No problem." } }
  ]
}